Krups Nescafe Dolce Gusto

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Krups Nescafe Dolce Gusto

by Bron
(Los Angeles, CA, USA)

Nescafe Dolce Gusto
Single Serve Coffee Machines

My fiancé and I purchased our Krups Dolce Gusto after using the one in Sur La Table here in Santa Monica, CA. We both love “fancy” coffee drinks, but we’re trying to find ways to cut costs so we were considering an espresso-type machine.

The real draw with this machine was the price - $169.95 though I did my homework and found a 20% off coupon that brought it down to $135.96! The cost of the coffee pods is very reasonable – around $8.00 for 16 (some drinks require a milk and coffee pod, making those around $1 a cup.) You can purchase the pods at Bed Bath and Beyond, Sur La Table, and the Krups website, meaning no waiting for weeks to get more if you’re having a party and want a lot on hand!

Despite the lure of the low price, I didn’t want to have to replace a cheap or faulty machine after a few months, so I looked for reviews online. A few people had problems with hard water build up in their machines, but Krups sells a scale remover on their website you can use to prevent this. Other than that, reviews were good (if few and far between!) so we took the plunge and bought one. We love this little machine!

I can make a morning cappuccino (only 90 calories too!) in about 60 seconds, and a cup of decaf in the evenings in even less time. Needless to say, speed isn’t everything – the coffee is also very good. I never thought I’d like the frothed milk from the pods, but I’ve come to prefer it, and I don’t think I’ve set foot in a Peet’s coffee in over a month.

This thing is great for parties too, or overnight guests. Everyone can make the drink they prefer, with no mess. When my parents came to visit us, they were able to figure out the machine very easily, despite not being very computer savvy. After two months of ownership, I can honestly say this is one of the best purchases I ever made!

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Krups Nescafe Dolce Gusto

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Mar 25, 2010
Rating

overpriced
by: Steve H.

OK, it's very easy to use,only two buttons to operate, it looks nice, but that's it, it's still made of plastic and when you open the lid it screaches and bends like it will collapse, and for the money it costs, the coffee it makes is lousy. I drink espresso only and that was the reason to buy this machine, but the espresso it makes is nowhere near that you get from starbux or other coffee shops. Watery, lukeworm, and tastless, that't what it is and don't even think of buying the Lungo, it's worse than a cheap drip coffee from a gas station.

Other people like the capucchino it makes, and although it looks good in the glass cup, again it doesn't taste good because it has the same espresso I just described in it. The main reason I think is because it cannot heat the water enough, it comes out a bit hotter than room temperature, although you see vapor as it comes out, as soon as you taste it, it's just lukewarm !!
Last but not least, the rebate form thing turned out to be bogus too, I called them twice and even they confirmed that they have me in their files, no check was ever received.

So, if you're somebody who doesn't mind spending $150 on a machine that makes cheap coffee, look no further.

Jan 06, 2010
Rating

Lever Broke, but Awesome Customer Service
by: Anonymous

I received my machine yesterday and the lever broke when I was setting it up. However, when I called the Nescafe customer service, they were very polite and apologetic about the defective machine. As noted in the other broken lever review, I will have to send the machine back to Krups for replacement, BUT Nescafe is picking up the shipping charges. I also ended up speaking to the Krups customer service area and they were equally polite and helpful.

Bottom line- perhaps I just got a defective machine, but it's being made right, and with no hassles whatsoever. I hope the wonderful customer service continues and that I have a functional Dulce Gusto machine in a couple weeks.

Apr 22, 2009
Rating

Convenience and a high standard of coffee
by: Stuart

The Dolce Gusto is a pod coffee machine using proprietary pods produced by Nescafe. For those not familiar with pod coffee, instead of weighing or measuring and then disposing of set amounts of ground coffee, the coffee itself is supplied in sealed pods which are inserted hassle free into the machine. With the Dolce Gusto, the milk component of drinks such as Lattes and Cappuccinos is also supplied in pod form.

Krups is a European producer of domestic hardware, and has particularly been noted for its high end coffee machines over recent years. Always excellently designed and realised, people can be found singing the praises of Krups coffee machines all over the world. The Dolce Gusto is something of a foray into the budget coffee machine world.

As you may expect from a Krups product, the styling of the Dolce Gusto is contemporary and elegant, if a little unlike your typical coffee machine. And whilst here isn?t the forum to enter into the debate of pod vs. ground coffee, I will happily testify that the results are excellent ? the Nescafe pods produce coffee with a complex backbone and a rich, room-filling aroma. Pods currently available are the espresso (excellent, with a consistent, dense crema), café lungo, latte macchiato, cappuccino, mocha and hot chocolate.

The machine is simple to fill with tap water from any domestic supply, and is virtually maintenance free. The spout can simply be rinsed under running water, and the only cleaning task is the drip tray.

On balance, I would heartily recommend the Dolce Gusto - ideal for those consumers who value convenience, but demand a decent standard of coffee. In my experience, results exceed those produced by similar pod systems such as Tassimo and Senseo.

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Apr 22, 2009
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Submitted by: Stuart

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Comment
The Dolce Gusto is a pod coffee machine using proprietary pods produced by Nescafe. For those not familiar with pod coffee, instead of weighing or measuring and then disposing of set amounts of ground coffee, the coffee itself is supplied in sealed pods which are inserted hassle free into the machine. With the Dolce Gusto, the milk component of drinks such as Lattes and Cappuccinos is also supplied in pod form. Krups is a European producer of domestic hardware, and has particularly been noted for its high end coffee machines over recent years. Always excellently designed and realised, people can be found singing the praises of Krups coffee machines all over the world. The Dolce Gusto is something of a foray into the budget coffee machine world. As you may expect from a Krups product, the styling of the Dolce Gusto is contemporary and elegant, if a little unlike your typical coffee machine. And whilst here isn?t the forum to enter into the debate of pod vs. ground coffee, I will happily testify that the results are excellent ? the Nescafe pods produce coffee with a complex backbone and a rich, room-filling aroma. Pods currently available are the espresso (excellent, with a consistent, dense crema), café lungo, latte macchiato, cappuccino, mocha and hot chocolate. The machine is simple to fill with tap water from any domestic supply, and is virtually maintenance free. The spout can simply be rinsed under running water, and the only cleaning task is the drip tray. On balance, I would heartily recommend the Dolce Gusto - ideal for those consumers who value convenience, but demand a decent standard of coffee. In my experience, results exceed those produced by similar pod systems such as Tassimo and Senseo.

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Mar 31, 2009
Rating

The lever broke on the second day of use
by: Cynthia

I was given this machine by my wonderful sister-in-law. The second day of use the lever broke. The lever is made of plastic and as it is a movable part, cannot be superglued. When I called to see what I could do without a receipt even though I had the serial registration numbers for the products, the answer was that I would need send back the product by mail on my dime. This lever is defective and the service by Nestle was sub par-- They should have found a way to send a substitute part.

Whatever. From what I can see this is too expensive of a machine to have plastic parts for levers....

I would not recommend.

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